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Terms and Conditions

Welcome to Genesis Harmony. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these terms. Please read them carefully before using our site. If you do not agree to these terms, please refrain from using our website.

1. Website Use

  • Eligibility: To use our website, you must be at least 18 years of age or have parental consent. By using this site, you represent that you are legally able to enter into binding contracts.
  • Prohibited Conduct: You agree not to misuse the website by engaging in activities such as hacking, spreading viruses, or posting harmful content. Any attempt to interfere with the website’s functionality or to use it for unlawful purposes is strictly prohibited.
  • Intellectual Property: All content, including text, images, logos, product designs, and graphics on Genesis Harmony is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our express permission.

2. Product Information and Pricing

  • Accuracy of Descriptions: We strive to provide accurate product descriptions, including colors, sizes, and materials. However, variations may occur due to display differences on devices. We do not guarantee that all information is free from errors or omissions. If you feel that a product you received does not match its description, please contact us.
  • Pricing: All prices are listed in USD and are subject to change without notice. Prices do not include taxes, duties, or shipping fees unless otherwise specified. We reserve the right to correct any pricing errors or inaccuracies and to cancel orders that result from such errors.
  • Product Availability: Products listed on our site are subject to availability. In the event that a product is out of stock or discontinued, we will notify you as soon as possible. We reserve the right to limit the quantity of products available for purchase.

3. Orders and Payment

  • Order Acceptance: Placing an order on our website constitutes an offer to purchase. We reserve the right to accept or decline orders at our discretion. Once your order is placed, you will receive an order confirmation. However, this does not indicate acceptance of your order. We may cancel orders due to issues such as pricing errors, fraudulent activity, or product unavailability.
  • Payment Methods: We accept major credit cards, debit cards, and other payment methods as listed on our checkout page. Payment must be received in full before we ship any products. If a payment issue arises, we may cancel or hold your order until the issue is resolved.
  • Cancellations: Orders can be canceled before they are shipped by contacting our customer service team. Once an order has shipped, it cannot be canceled, but you may return it according to our Returns and Refunds Policy.

4. Shipping and Delivery

  • Shipping: We offer various shipping options at checkout, and the estimated delivery times are based on the shipping method selected. Please note that delivery times are estimates and may vary based on factors outside our control, such as carrier delays or customs processing for international orders.
  • Ownership and Risk: Ownership of the products passes to you once they are delivered to the shipping address provided. Risk of loss or damage to the products transfers to you upon delivery.
  • Order Tracking: You will receive a tracking number once your order has shipped. If there are any issues with your delivery, such as delays or lost packages, please contact our customer service for assistance.

5. Returns and Refunds

  • Return Policy: You may return products in accordance with our Returns and Refunds Policy. Products must be in their original, unused condition to qualify for a refund. Personalized or custom-made items are non-refundable.
  • Refunds: Refunds will be processed once we receive and inspect the returned product. The original payment method will be credited within 7-10 business days. Shipping fees are non-refundable.

6. Limitation of Liability

  • Disclaimer of Warranties: All products and services provided on the website are offered “as is” and “as available” without any warranties, express or implied. Genesis Harmony disclaims all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
  • Limitation of Liability: To the maximum extent permitted by law, Genesis Harmony shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website, services, or products, including but not limited to damages for loss of profits, data, or goodwill, even if advised of the possibility of such damages.
  • Indemnification: You agree to indemnify and hold Genesis Harmony harmless from any claims, damages, losses, or liabilities arising out of your use of the website or any violation of these terms and conditions.

7. Changes to Terms and Conditions

We may revise these Terms and Conditions from time to time at our sole discretion. Any changes will be posted on this page, and the “Last Updated” date will be revised. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United States and the State of California, without regard to conflict of law principles. Any disputes arising under these terms shall be resolved in the courts of California.